Terms of Service

Last updated June 2025

1. Overview

Welcome to Main Street Automation LLC (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and communication programs, including but not limited to SMS text messaging. By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

2. Services Provided

Main Street Automation LLC provides marketing automation and client engagement services, including tools and solutions for Client Care, Appointment Scheduling, and Inquiry Response. As part of our service offering, users may receive SMS messages related to:

Appointment confirmations
Appointment reminders
Responses to consumer inquiries

By opting into our messaging service, you consent to receive such communications from us.

3. SMS/Text Messaging Terms

By providing your mobile number and opting into our SMS messaging program, you agree to receive recurring text messages related to our services. These may include messages about:

Appointment confirmations
Appointment reminders
Responses to questions or requests you submit

Opt-Out Instructions

You may cancel the SMS service at any time. To do so, simply text "STOP" to the shortcode used. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending messages to you.

Help & Support

If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance. You can also contact us directly at [email protected].

Carrier Disclaimer

Please note that mobile carriers are not liable for delayed or undelivered messages.

Charges and Frequency

Standard message and data rates may apply. Message frequency varies depending on your interaction with us. For questions about your text or data plan, contact your wireless provider.

4. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

5. Compliance with Industry Standards

Main Street Automation LLC adheres to all applicable SMS and data privacy regulations, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and industry best practices. We are committed to safeguarding consumer rights and maintaining transparency in all communications.

6. Legal Compliance

You agree to use our website and services in compliance with all applicable local, state, national, and international laws and regulations. Any unauthorized use or misuse of our systems, data, or infrastructure is strictly prohibited and may result in legal action.

7. Intellectual Property

All content, trademarks, and services provided on this site are the intellectual property of Main Street Automation LLC or its licensors. You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.

8. Limitation of Liability

In no event shall Main Street Automation LLC be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the services. Our liability is limited to the maximum extent permitted by law.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon posting. It is your responsibility to review these Terms periodically for updates.